If the charging boxes at the facility have no power, there are a few possible causes. Here is what you check first and how to contact support.
Possible causes
Power outage in the property
Tripped fuse in the electrical panel
Fault in the charging box's own fuses
Troubleshooting steps
Check the electrical panel – is there a tripped fuse? Reset it.
Check whether the power outage affects the entire property or only the charging installation.
Contact ChargeNode support if the power does not return. Alternatively, contact your electricity supplier if the power outage affects more than just the EV chargers.
Contact support@chargenode.eu or call +46 10 205 10 55 with the facility's area code.