Tags, Badges, and RFID

Frequently asked questions

• What do I do if my RFID tag is lost?

  You can block your RFID tag yourself in the ChargeNode app. Go to Menu > RFID > Click on the tag > Block. You can also unlock the tag afterwards.

  If you wish to order a new RFID tag, this is done in the app - click HERE for a guide.

  

  

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• Where do I scan my RFID tag on the charging box?

  Most chargers have an RFID symbol that reads your tag. The reader can be located in different places depending on the charger.

  Zaptec – A small black round RFID symbol is located in the middle of the box.

  Charge-Amps AURA – The reader has no symbol, but is located just below the symbol that resembles a pyramid in the middle of the charger.

  Charge-Amps Halo – Directly on the symbol that looks like a pyramid.

  CTEK Chargestorm – RFID symbol high up in the middle of the charge box.

  

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• How do I order a new RFID tag?

  You order an RFID tag in the app for 100kr/piece. Go to Menu > RFID, > New order, fill in the details and pay directly via Apple/Google Pay or debit card.

  

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