Frequently Asked Questions

Why doesn't charging start immediately and why does it stop after a while?

You have done everything correctly, but have temporarily ended up in a queue. Do not unplug the cable or cancel in the app unless you are leaving the location. The system detects when it is your turn, partly depending on the departure time you entered in the app. ChargeNode does not charge all vehicles simultaneously. Your charging may stop and start several times during a parking session. But we always do our best to ensure everyone gets the charge they need. Want to know more? Feel free to watch our video below (in Swedish only at the moment).

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