Charging with new or existing RFID tag

Manage your RFID tags

1. Go to the RFID menu

• Open the app and select "RFID" under "Menu".

• Here you can see an overview of all your registered tags.

2. Add a new RFID tag

(To ensure that your RFID tag works at all ChargeNode facilities in Sweden, we recommend that you order a new tag via the app. It is possible to connect an existing tag from another operator/manufacturer to ChargeNode's system, but this should only be seen as a temporary solution during a transition period – external tags may stop working in our network in the future.)

You have two options:

Option 1: Order a new tag (recommended)

Option 2: Connect an existing tag

To register a tag you already have, you must physically be at a ChargeNode charger (box, pole or AMP5). Follow the steps in the guide below:

How to charge with RFID

1. Park at a ChargeNode charger.

2. Connect the charging cable to your car.

3. Hold up your RFID tag against the reader on the charger.

   • Charging starts automatically when the tag is read.

4. End charging:

   • Press the stop button on the charger or in the app.

   • Remove the charging cable.

Frequently asked questions and troubleshooting

Why isn't my tag working?

• Check that:

  • The tag is registered in the ChargeNode app.

  • You are holding the tag against the reader (not against the phone).

  • The charger supports RFID (some older chargers do not).

  • You have enabled location services if you are using GPS to find chargers.

Q: Can I use the same tag on multiple accounts?

• No, each tag is linked to one account. However, you can register multiple tags for the same account.

Q: What happens if I lose my tag?

• Order a new tag directly in the app under "Add RFID tag" → "Order new tag".

• Remove the lost tag in the app to prevent unauthorized use.

Q: How do I know if my tag is registered?

• Go to "RFID tags" in the app. There you can see all your registered tags and their status.